Manage the contract Points of Contact (POCs) in Symphony by following these steps:
After logging in, users will see the My Company link in the top menu of the Symphony Dashboard (see Figure 1).
- Go to My Company.
- Select the Contracts link in the left menu.
- Select the Symphony-managed Contract Number that needs updating.
- Authorized users (administrators) can select the Points of Contact tab to choose registered users to assign the available roles (see Figure 1).
- Assign users to the Contract Manager and Program Manager role.
- These roles can also be called COCM, COPM, CACM, or CAPM.
- Users in these roles must have accurate contact information in their Symphony Profile. (See Updating Profile Information).
- Enter the Distribution email address to receive Solicitation, Amendment, Order, and Award Announcement notifications.
- A validation code will be sent to confirm the address.
- If the validation email isn't received, check the junk/spam folders and if the distribution email is able to receive external messages.
Figure 1. COCM, COPM, and notification emails are configured on the Points of Contact screen in My Company, Contracts, and the Contract link.
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