Using Symphony for OASIS

Modified on Thu, 21 Nov at 5:55 PM

OASIS Contract Holders can learn how to successfully navigate Symphony with this article. (An instructional video on this topic is also available at the bottom of the page). The required URL for OASIS contract holders is https://oasis.app.cloud.gov/.

Prerequisite: Register for Symphony after an OASIS Contract Award.

Upon signing in, users will have a personalized view of the Symphony dashboard (see Figure 1). Contract Holders will use Symphony to monitor released orders and solicitations, deadlines for questions and proposals, amendments, and awards.

Figure 1. Symphony's Dashboard Interface for OASIS Contract Holders.

Dashboard	Click this link to access the personalized dashboard. It is considered the home page.
My Company	Click this link to access the Symphony-managed contract(s), manage the Points of Contact, such as the COCM/COPM, and provide a distribution email address for notifications.
Administration	Symphony only recognizes the SAM.gov Points of Contact as authorized administrators but other users can also gain administrator access (see Using Symphony's Administrative Features).
Help and Information	Click this link to access various tutorials or request assistance from the Symphony help desk.
Profile	Click the user icon to manage account information or log out.
Contract Performance	View the company's contract performance. Updates to the metrics occur nightly.
Announcements	View general announcements for business users.
Contract Vehicle Documents	View and download reference documents from the managing agency for the selected Contract Vehicle.
Orders	Orders are available from a dynamic table that users can arrange by selecting a column header or filter by search term, status, and type of order. Order types are Task Order (TO) or Market Research. Clicking the tracking number provides more details.
External Orders	External Orders are orders posted via another method, ie. eBuy or distribution email. These orders require users to visit another site to view the details.
My Tasks (when available)	View outstanding tasks.

Understanding Orders

Contract Holders can only see and respond to an RFI/RFP if it is released to their company and the selected socioeconomic and market segments (see the Contract Holder FAQ).

Symphony will send notifications to one email address for Solicitations, Amendments, Orders, and Award Announcements when they are posted for eligible contract holders.
The actions to perform depend on the status of an order.

Status	Description
RELEASED	Users should respond by asking questions, uploading a proposal or responding with a "No Bid" by the deadlines (see Bidding on Orders).
EVALUATION	Orders in Evaluation have passed the submission deadline and are read-only. Users can only view the Summary, Amendments, and Documents library.
AWARD APPROVED	When the Ordering Contracting Officer makes an award, the status changes to Award Approved.

Next Steps

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