A Symphony Overview for Business

Symphony Procurement Suite significantly improves efficiency and transparency for proposal creation and evaluation. Symphony is designed to streamline the Solicitation process through intuitive, easy-to-use features.

Access Symphony

Register or sign in at the right website for the contract vehicle and use the preferred Multi-factor Authentication (MFA) method to access the features of Symphony.

After signing in, users will encounter a role-specific Dashboard and can access the My Company link (see Figure 1). 

Symphony is for both solicitations and contract management.

Figure 1. Symphony Dashboard with My Company and Solicitations tabs

The Solicitations tab will include the solicitation details, Q&A deadline, and the Solicitation Deadline when available. 

• During the Ask Questions period, users can ask questions, view responses, and go to the SAM.gov link when enabled. (See Asking Questions and Viewing Program Office Responses).
• When the Solicitation is open to submissions, users can start, continue, or view a submitted proposal with data from the My Company link.

Building an Asset Library

On the My Company screen, on the left side of the page, there is a navigation menu with several tabs where users build the company asset library when available (see Figure 2).

The Company Overview displays a summary of the assets; such as Team Members, MRCLs, Projects/Past Performance, and Business Factors. (See Managing Content in My Company).

Figure 2. My Company page with left navigation menu tabs highlighted.

The company asset library is reusable across all proposal submissions. 

• Once assets are added to the asset library, the data is available for a company’s proposals. 
• If a company offers multiple proposals, that information is added to each one. 
• Once started, a proposal submission cannot be reset. 
• After submission, the solicitation card displays the time, date, and an option to view other details. Also, the assets are frozen then. (See Navigating the Proposal Intake Process during Open Market Solicitations).

Contract Management

My Company is where Contract Management, award documents, Points of Contact, and notification settings for each contract loaded in Symphony occur (see Figure 3). (See Using Symphony as a Contract Holder).

Figure 3. Contract Management Activities

Contract Holders have a personalized view of the Symphony dashboard upon signing in (see Figure 4). Use Symphony to monitor the following activities. 

• Released orders and solicitations 
• Deadlines for questions and proposals 
• Amendments 
• Awards 

Figure 4. The Order interface with filtered content categories highlighted.

• Orders are available from a dynamic table that can be sorted by selecting a column header.
• Filter by search term, status, or type of order. 
• Click the tracking number to see more details about a specific order. (See Contract Performance in Symphony).

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