Using the Orders Tab as a Contract Holder

Modified on Thu, 22 Aug at 3:40 PM

This overview covers the Orders tab for Symphony-managed Contract Vehicles and Contract Holders. 

 

Symphony includes the following contract vehicle links

ALLIANT 3      ASTRO      OASIS      OASIS PLUS      POLARIS     DHA     (Legacy) MQS


Contract Holders have a personalized view of the Symphony Dashboard upon signing in. 


  • Orders are available from a dynamic table that users can arrange by selecting a column header or filter by search term, status, and type of order (See Figure 1).
      
  • The order types are Task Order (TO), Request for Information (RFI), or Market Research.
    • Click the tracking number to see more details about a specific order.


Figure 1. An OASIS Contract Holder Dashboard with the Orders view


Contract Holders use Symphony to monitor the following order activities. 

  • Released orders and solicitations 
  • Deadlines for questions and proposals 
  • Amendments 
  • Awards 


Order Status

The actions to perform depend on the status of an order. The status descriptions are below:


RELEASED

  • Users should respond by uploading a proposal or responding with a "No Bid" by the submission deadline. 
  • Responses submitted before the deadline may be modified and re-submitted. 
  • After the deadline, the response button will no longer be available. 


PENDING QUESTIONSA released order - pending questions enables users to ask questions before the submission deadline. The Ask Questions tab allows this task.
PENDING PROPOSALSA released order - pending proposals is a task order users can respond to but may not submit questions.


EVALUATION

Orders in Evaluation have passed the submission deadline and are read-only. 

  • Users must wait for the Ordering Contracting Officer to award a Contract Holder. 
  • Users can only view the Summary, Amendments, and Documents library.

 

AWARD APPROVED

When the Ordering Contracting Officer makes an award, the status changes to Award Approved. 

  • The "Awards" tab becomes available and displays the contract(s) awarded to the Contract Holder(s). 


Need help? Contact us  


Users should be aware that the information on this website may not reflect the official positions of the Federal Government. The views and opinions expressed by agents of Apex Logic, Inc. are those of its employees and do not necessarily reflect those of the Federal Government or any of its officials. Guidelines and requirements provided by the Federal Government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer, please contact us.

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