Making Account Changes

Modified on Wed, 18 Sep at 1:44 PM

Symphony includes the following contract vehicle links

GSA   =   ALLIANT 3      ASTRO      OASIS      OASIS PLUS      POLARIS     

DHA   =   HEC      MQS-NG      OMNIBUS    (Legacy) MQS

 

Updating an Account


All business users should be registered to the SAM.gov UEI and CAGE code for the company that will be prime for the proposal or with the Symphony-managed contract. 


  1. If an email address changes, complete a new registration (see the links above). 
  2. If making organization changesSubmit a Ticket with the email address and the correct UEI and CAGE code or FPDS code. We will update a registration for the Contract Vehicle for activation and other permissions.
    • We can move or revoke the account. 
    • We can update the account owner details (i.e. name, phone number, etc).


Changing an Organization


An email address can only be associated with one organization per Contract Vehicle.

  • Contact us with the email address, provide the correct UEI/Cage code or FPDS code for registration, and we can move or revoke the account. 
  • Access to multiple companies cannot be achieved with a single login.


Working with Multiple Companies


Users registering for multiple companies on a Symphony website must have a unique email address for each company, and should not use a group email address. 

  • Security requirements dictate that all users must register and set up their preferred method of Multi-factor Authentication. 


See Frequently Asked Questions for related information.


Need help? Contact us  

 

Users should be aware that the information on this website may not reflect the official positions of the Federal Government. The views and opinions expressed by agents of Apex Logic, Inc. are those of its employees and do not necessarily reflect those of the Federal Government or any of its officials. Guidelines and requirements provided by the Federal Government in the form of solicitations, amendments, modifications, or any other communications supersede any information provided by Apex Logic, Inc. If you have questions about this disclaimer, please contact us.

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