Creating a Symphony Business Account

To register for Symphony as a business user, complete these steps or watch the following video. 

1. Click Register Now

Register for Symphony using the correct link for the contract vehicle and set up your preferred method of Multi-Factor Authentication (MFA) (See Figure 1). Your email can only be linked to one company. Symphony sends an email to validate that your email address is correct. You will need the validation code from this email to continue. 

• Symphony does not support group email accounts.
• Please check your spam or trash folders if you do not receive an email. 
• You may press cancel at this time if you need to start over and try again.

Figure 1. Register Now link  

2. Acknowledge the Checklist

Understand these requirements ready before registering (See Figure 2).  (See Symphony Authentication).

 Figure 2. Registration Requirements

3. Register for your Organization

Enter the SAM.gov UEI for the Prime Entity, who will receive the contract award or the contract holder. 

• Include the cage code if you have more than one cage assigned to your UEI.
• Do not enter the UEI of a CTA Contractor, Subcontractor, or JV Member.

If the information displayed is correct, choose “Yes” to proceed. Please pay close attention to the cage code retrieved from SAM to ensure you register for the right company. If you register incorrectly, contact us.

4. Configure your Account

Create your Account and Password. You may press cancel at this time if you need to cancel your registration.

For Multi-Factor Authentication, you can use any time-based Authenticator Application. 

• Choose an Authenticator Application or text messages. Email is not an option.

• Use an Authenticator app to scan the QR code, not your phone's camera.
• Entering the code your MFA tool provides validates this step. 
• If you cannot finish this step, contact us.

A confirmation page will let you know when you have successfully registered (See Figure 3). 

• If you are not an organization’s SAM.gov Point of Contact (POC) during registration you will not have immediate access to Symphony (See the Inactive Account Process). 

Figure 3. Symphony Administrators are notified to activate accounts when this message appears. 

5. Request your Activation

Symphony displays the SAM POC(s) on the confirmation page when you successfully register before a SAM POC (See Figure 4 and Understanding the SAM Connection to find your administrator list at SAM.gov).

 Figure 4. Symphony Administrators are not registered when this list appears.

Please use the Contact link to request that your SAM POC register and sign in to the same Symphony website with the same UEI and cage code as your registration. Ask them to update your initial status to active in the Administration link once they have Administrator Access.

Click here to watch the video on YouTube.

Need help? Contact us