Register Your Symphony Business Account

Purpose: This guide shows you how to correctly register for a Symphony account, ensuring you provide the mandatory SAM data and complete the necessary steps to set up your security credentials.

Table of Contents

• Before You Start
• Steps

1. Start Your Registration and Validate Email

2. Verify and Confirm Company Data

3. Set Up Your Account and MFA

4. Request Account Activation from Administrator

• Troubleshooting
• Related Articles / Links

Before You Start

Make sure you have the following ready before you begin:

• An individual email address (group emails are not supported).
• Your company's active SAM.gov record.
• The UEI (Unique Entity Identifier) and CAGE (Commercial and Government Entity) code for the company that will be the Prime Contractor.

Warning: You must use the data for the company that is the Prime Offeror or Contract Holder. Do not use subcontractor or Joint Venture member data.

Steps

1. Start Your Registration and Validate Email

Go to the correct Symphony website for your contract vehicle to begin the process.

1. Accept the FOUO Notice: You must click Accept on the mandatory security and privacy warning message displayed on the welcome screen to proceed to the Sign In page. FOUO stands for For Official Use Only, which requires protection from public release.
2. Click Register Now on the Sign In page.
3. Enter your individual email address.
4. Enter the six-digit validation code sent to your email to confirm your address is correct.
    

Register Now link on the Symphony login page used to start the registration process.

2. Verify and Confirm Company Data

Symphony uses your SAM data to validate your organization's eligibility.

1. Enter your Prime Entity's SAM.gov UEI.
2. Enter the correct CAGE code (required only if multiple CAGE codes are assigned to your UEI).
3. Before proceeding, review and confirm that the company information retrieved from SAM is accurate.

Organization Registration screen where users confirm UEI and CAGE code before proceeding.

3. Set Up Your Account and MFA

Complete your personal profile and set up the mandatory security tool.

• Enter your first and last name and create a password that meets the security requirements.
• Set up Multi-Factor Authentication (MFA) using an Authenticator App or Text Messaging. You must validate this step by entering the six-digit code provided by your MFA tool.

MFA Setup screen with a QR code for authenticator setup and a field to enter the six-digit code.

4. Request Account Activation from Administrator

After registration, your account starts in Initial status and must be approved before you can sign in.

• A confirmation page will display.
• Contact your organization's Symphony Administrator (SAM POC) and ask them to sign in and change your status from Initial to Active on the Administration screen.

Troubleshooting

Related Articles / Links

• Understand Your SAM Connection and Contract Websites—Guide on verifying your UEI/CAGE data
• Manage Your Symphony Sign-In and Account Activation—Guide on the activation process
• Submit a Ticket to the Symphony Help Desk—For technical account issues